Privacy Policy
We are committed to protecting your personal information security and conducting data processing activities under the principles of legality, transparency, and necessity.
- Information Collection
Information Collected with Your Authorization:
To achieve product connection, control, and after-sales service, we may collect the following information after obtaining your authorization:
- Device Information: Device model, SN number, firmware version
- Connection Information: WiFi name, Bluetooth pairing information
- Usage Information: Operation commands, running status, usage logs
- Location Data: Collected only when using location-related functions
- After-sales Information: Fault description, name, contact information, shipping address
Information That May Be Collected Without Authorization:
Under circumstances stipulated by laws and regulations (such as fulfilling legal obligations, safeguarding public interests, handling faults, etc.), we may collect relevant information without your consent.
- Information Use
The collected personal information is used only for:
- Processing your after-sales requests
- Optimizing product and service quality
- Sending product updates and after-sales notifications
- Fulfilling legal and regulatory obligations
- Protecting your or the public’s legitimate rights and interests
If the information is to be used for purposes other than those mentioned above, we will obtain your consent separately.
- Information Sharing
We promise not to proactively share or transfer your personal information to third parties. The following situations are exceptions:
- With your explicit consent
- As necessary for providing services (a confidentiality agreement will be signed and third parties will be supervised)
- To comply with laws and regulations or legitimate requests from authorities
- Other
You can contact us through official channels to learn more details about personal information protection or exercise relevant rights.

