Common Questions FAQ

We answer your frequently asked questions about products, technology, services, and cooperation, facilitating efficient communication.

First, confirm that the robot dog has been started and its tail light is solid blue. Then, ensure that the remote controller’s WiFi is connected to the robot dog’s WiFi, and that no other versions of the app are running in the background. If the connection to the robot dog still fails, restart the robot dog and the app, then try connecting again.

According to the regulations of the Civil Aviation Administration of China: Batteries with a capacity higher than 160Wh are prohibited from being carried. Our battery capacity is 198.72Wh, so it is prohibited from being carried or checked in on domestic flights. If you need to transport the battery, it is recommended to use domestic express delivery or logistics; for overseas, it is recommended to use overseas logistics companies such as UPS, DHL, and FedEx.
The battery’s nominal capacity is 5Ah, and the rated capacity is 4.6Ah. Depending on the intensity of use, the L-1 robot dog can last for 1-2 hours, with a range of up to 6km (according to the specifications). Under standard charging conditions at a temperature of 25°C, it takes 1 hour to fully charge the battery. The robot dog comes with a dedicated charging dock. Before charging, the robot dog needs to be turned off, and then the battery should be removed for charging (12 cells in 2 parallel, voltage 3.7V × 12).
The L1 robot dog has: 1 RJ45 Ethernet port; 2 USB ports (the white one is a 2.0 port, with an output voltage of 5V and a maximum output current of 500mA; the blue one is a 3.0 port, with an output voltage of 5V and a maximum output current of 900mA); 1 SBUS bus interface; 1 UART serial interface. In addition, the robot dog is also equipped with two power output interfaces, 12V and 24V respectively, which can be used to power additional devices, but it should be noted that the total output power cannot exceed 36W.

Includes two motion modes: Regular and Fierce.

Regular Mode: Standing, Blocking, Lying Down, Moving Forward/Backward/Left/Right, Switching between Stationary/Moving Modes, Pitch Adjustment, Horizontal Rotation, Left/Right Head Tilt, High/Low Body Posture Integrated Motion Modes.

Fierce Mode: Based on Regular Mode, adds Jumping Upward, Jumping Forward, Backflip, Summoning, and Standing on Two Legs motion modes.